Pricing
Two things you pay for: concurrent sessions and retention.
What you need: an account.
Plans
| Starter | Pro | Scale | |
|---|---|---|---|
| Price per seat per month | $9.99 ($8.99 on annual) | $19.99 ($17.99 on annual) | $29.99 ($26.99 on annual) |
| Concurrent sessions per seat | 5 | 10 | 25 |
| Retention | 30 days | 90 days | 6 months |
| Searchable history | 30 days | 90 days | 6 months |
Starter keeps 30 days of history (Slack Free keeps 90).
Prices include tax everywhere.
The annual toggle and the storage estimator (screens.md → site-pricing). Both need a script, and this site ships none; adding one is posted first. Until then the table shows both intervals.
Owner: the founder, through the coordinator.
Included storage
2 GB of attachments on every plan, the same whatever the seat count. The 20 GB block at $8.00 a month: a block is a 20% saving on the $0.50 per GB-month the same gigabytes cost as overage.
The trial
There is no free plan. Every account begins as a 3-day trial of Starter with a card on file, and the trial is the only way in.
The trial Checkout asks only for the interval that will be charged on day 3, monthly or annual; the plan is always Starter and the seats one. The card is authorised, not charged.
Refunds
The first invoice of a subscription is refundable within 14 days of the first charge, on request to support; the 14-day window, together with the trial, is how a paid tier is evaluated. Nothing else is refundable: overage, added seats, upgrades and renewals are final. Refunds go back to the card.
Enterprise
Enterprise is listed above Scale as "contact us" and priced per conversation.